Privacy Policy

We collect information that you provide, information generated through your use of the Services, information from your device, and information from service providers that help us operate the Services.

• To create and manage accounts.
• To authenticate users and sync data across devices.
• To create and manage child profiles.
• To record, display, edit, and organize logs, measurements, milestones, reminders, and notes.
• To provide growth charts, routines, weekly summaries, doctor briefs, food suggestions, AI-assisted care guidance, and community insights.
• To generate de-identified or aggregated community benchmarks.
• To provide push notifications and reminder delivery.
• To send email summaries and doctor briefs when requested.
• To provide subscriptions, premium access, purchase restoration, billing support, and entitlement synchronization.
• To provide customer support and respond to requests.
• To analyze feature usage, improve product quality, debug issues, prevent abuse, and protect security.
• To comply with law, enforce our terms, resolve disputes, and protect the rights, safety, and integrity of users, children, caregivers, our Services, and third parties.

Some features may use automated systems, machine learning, or third-party AI providers to generate informational outputs, including food suggestions, care guidance, doctor briefs, summaries, and insights.

To provide these features, we may send a bounded prompt payload to our AI provider. Depending on the feature, the prompt may include child age, sex at birth, country, weight, feeding method, health profile details, recent medicine or temperature logs, growth context, feeding context, sleep context, milestones, appointment date, location/weather context, and other information needed to provide the requested output.

AI outputs are informational only. They are not medical advice, diagnosis, treatment, emergency care, prescription, medication dosing instructions, or a substitute for a licensed pediatrician or other qualified professional.

Community insights compare eligible records against cohort-level data, such as age-week benchmarks. If community benchmarking is enabled by an authorized account holder, we may transform eligible child records into de-identified or aggregated metrics.

We use those metrics to provide community insights, calculate cohort-level comparisons, improve feature quality, and understand whether there is enough sample data for a given age group or metric.

We do not show another family's raw records to you, and we do not show your raw records to another family. Community insights may be unavailable, delayed, filtered, or based on limited data.

If you disable community benchmarking, future eligible data will stop being included in that optional community benchmarking flow. Disabling community benchmarking does not necessarily remove aggregate metrics already created or outputs already delivered, where those aggregates no longer identify a specific child or account.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We do not use personal information for third-party advertising or data brokerage.

We may share information with service providers that help us operate the Services, including Clerk, Convex, PostHog, RevenueCat, Apple Sign In, Google Sign-In, Apple App Store, Google Play, OpenRouter and underlying model providers, Resend, Expo push notification services, Open-Meteo, and cloud, hosting, security, monitoring, and infrastructure providers.

We may also disclose information when you direct us to do so, to comply with law or enforceable governmental requests, to protect rights, safety, security, and service integrity, or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction subject to appropriate protections where required by law.

• Performance of a contract, to provide the Services you request.
• Consent, such as for location permission, notification permission, and optional community benchmarking where applicable.
• Legitimate interests, such as security, fraud prevention, analytics, debugging, service improvement, and product measurement.
• Legal obligations, such as compliance, billing, tax, consumer protection, or law enforcement obligations.
• Vital interests or safety-related purposes, where necessary to protect someone from harm and permitted by law.

The Services are intended for adults. Children should not create accounts or use the Services directly.

Parents, guardians, and authorized adult caregivers may enter child-related information into the Services. If you believe that a child has provided information directly to us without appropriate adult authorization, contact us at info@thebabyjournalapp.com.

Parents or legal guardians may contact us to request access, correction, deletion, or review of child-related information associated with their account, subject to verification, account ownership, safety, legal, billing, fraud prevention, and operational requirements.

Depending on where you live, you may have rights to access personal information, correct inaccurate personal information, delete personal information, receive a copy of personal information, object to or restrict certain processing, withdraw consent where processing is based on consent, and appeal a decision we make about a privacy request where required by law.

To make a request, contact us at info@thebabyjournalapp.com. We may need to verify your identity and authority before responding. Some information may be retained where necessary for security, billing, fraud prevention, legal compliance, dispute resolution, or legitimate operational purposes.

You can also control certain processing through device settings, such as location permissions, notification permissions, lock screen notification display, and app permissions.

We keep information for as long as reasonably necessary to provide the Services, maintain your account, operate subscriptions, deliver reminders, generate insights, comply with law, resolve disputes, prevent fraud or abuse, enforce agreements, and support legitimate business purposes.

Account, profile, child profile, logs, measurements, milestones, reminders, and notes may be retained while your account or relevant child profile remains active. Analytics and product interaction data may be retained to measure usage, improve the Services, debug issues, and protect security. Purchase, entitlement, webhook, billing, and email delivery records may be retained for subscription, accounting, legal, fraud-prevention, rate-limit, support, and delivery documentation purposes.

De-identified, aggregated, or derived data may be retained and used after account or child profile deletion where permitted by law and where it no longer identifies a specific child or account.

We use reasonable technical, organizational, and administrative safeguards designed to protect information. However, no method of transmission, storage, or processing is completely secure. You are responsible for maintaining the confidentiality of your account credentials, securing your devices, and controlling who can access your account, exports, emails, notifications, and shared information.

We and our service providers may process information in countries other than the country where you live, including the United States and other locations where our providers operate. Data protection laws in those countries may differ from the laws in your jurisdiction. Where required, we use appropriate safeguards for international transfers.

Push notifications and emails may display child names, reminder titles, care details, summaries, or doctor brief information in lock screens, notification previews, inbox previews, forwarded emails, or recipient accounts. You are responsible for choosing recipients carefully and configuring device, notification, and email privacy settings.

The Services may link to or depend on third-party websites, platforms, app stores, billing providers, authentication providers, analytics providers, AI providers, email providers, notification providers, and cloud providers. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices, availability, accuracy, or security of third-party services.

We may update this Privacy Policy from time to time. When required by law, we will provide notice through the app, website, or another reasonable method. The updated Privacy Policy will be effective when posted unless a different effective date is stated.

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at info@thebabyjournalapp.com.

The Baby Journal / My Baby Journal

https://thebabyjournalapp.com